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Managed App

We keep it running so you can keep building.A named engineer who knows your codebase, alerting that reaches a person, verified restores, and a written report every month.

The engagement

From $499

Per month, no long-term contract

Timeline
Month to month
Deliverables
7 items
Starts with
A free call
In short

Production engineering, without the headcount

Ongoing monitoring, updates, backups, security patching, and continuous optimization. A production engineering team on retainer, without the headcount.

A production app needs someone to watch it, patch it, restore it, and notice when it gets slower.

What we need from you
Access to the production environment, a shared alert channel, and an agreed escalation contact on your side.
What you keep
Every account stays in your name and the monthly written report is yours to forward without editing.

What being managed means week to week

Monitoring that nobody reads is not monitoring. These are the practices behind the retainer, in the order they usually save someone.

  • 01

    Alerts that reach a person

    Uptime and error thresholds tuned to your app so pages mean something, routed to an on-call engineer with an escalation path you approved.

  • 02

    Patching on a cadence, not on panic

    Dependency and platform updates applied on a regular schedule, with advisories monitored in between.

  • 03

    Restore drills, not backup checkboxes

    Backups are restored into a scratch environment on a schedule and the restore time is recorded.

  • 04

    Cost and performance reviewed monthly

    Query times, error rates, and infrastructure spend are compared month over month, and you get a written report with one or two concrete optimizations.

What's included

Everything in the engagement, listed

No line items appear on an invoice that were not on this list first.

  • 24/7 uptime and error monitoring with real alerting
  • Dependency and security patching on a regular cadence
  • Automated backups with periodic restore drills
  • Monthly performance and cost review
  • Incident response with a defined response window
  • A named engineer who knows your codebase
  • Priority support channel on Slack or Discord
What changes

What is different when we are done

  • Someone is watching

    Alerts reach an engineer, not an empty inbox. Most incidents are handled before your users write in.

  • It stays fast

    Performance and cost are reviewed every month, so slow drift gets caught while it is still cheap to fix.

  • Your time goes to product

    You stop context-switching into infrastructure and go back to building the thing customers actually pay for.

How it works

How the work runs

Month to month, start to finish. You know what is happening at every stage, and nothing moves to production without you.

  1. 1

    Onboard

    We document your stack, set alert thresholds, and confirm the escalation path with you.

  2. 2

    Instrument

    Monitoring, logging, and backup verification are wired up properly, not just switched on.

  3. 3

    Operate

    We patch, watch, and respond, and you get a written monthly report on what changed and why.

  4. 4

    Improve

    Each month we bring one or two concrete optimizations rather than waiting for something to break.

Who this is for

When Managed App is the right next step

Book this if any of these are true

  • The app is live, people depend on it, and nobody currently owns production.
  • You have developers who build features but no one who wants to carry a pager.
  • An outage would cost you real revenue or a customer relationship.
  • You want a monthly report you can forward to a board or a co-founder without editing it.

Start somewhere else if

Still unsure? Say so on the call. We would rather point you at the cheaper step than sell you the bigger one.

Questions

Managed App, answered

  • No. Plans are month to month and you can cancel any time.

  • Anything that makes the app unavailable, incorrect, or unsafe for your users.

  • Yes, and that is a common setup. We handle production and infrastructure while your team owns the product code.

Hand production to someone whose job it is

From $499 a month, month to month, with a named engineer and a defined response window.

Book a Free Call